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Get Your Invoicing Right | Invoicing Help | Advice on Business Invoicing
Get your invoicing right 758 513 Stepping Stones Accountancy

Get your invoicing right

One of the most frequent and often costly issues that we see a business make is with invoicing. In order to facilitate a smooth process of being promptly paid by your customers we recommend that you follow our top invoicing tips:

Keep things simple and clear

Customers don’t want to see an overly complicated invoice with lots of lines and charges that are not fully clear. Make sure the language used is not too technical, that the content is displayed in a simple format and the money owed is itemised. Make it very clear how and when payment should be made, put this as close to the money owed as possible.

Be efficient

Don’t delay in sending your invoice. Once the work is completed and the customer is happy have an efficient process for requesting payment. Consider always sending invoices on e-mail, that way you have proof that it has been sent and can always set-up a read request just in case. Also, make sure you send the invoice to the right person!

Keep accurate data

Consider your invoice as a legal document, you must make sure it has the correct company name, address and contact details. If it is not correct then a business can quite easily reject it, causing long delays with getting paid.

Make it easy for payments to be made

In the past invoices would have lots of options for making payment, this could be by cheque, by direct bank transfer and even by cash. Only select the best options for you and ideally just select the direct bank transfer as this means payment clears into your account promptly.

Don’t try to be creative

If you need to add extra fees on to your invoice, ensure everybody is fully aware. The last thing you want is to create an invoice with added charges which your customer can reject because they were not expecting them.

Build a good rapport

Typically, invoices are always sent to the same person. Do everything you can to build a good relationship with them. Be polite in your covering e-mail, address it personally, ask them a question about how they are and always thank them at the end. They can dictate when they pay you so make them your best friends.

Have the right tools and processes

Make sure you use an online accounting software programme to prepare your invoices and keep track of payments. Build into your monthly schedule time for invoicing, be strict with it so that it is always a part of your regular routine. Efficiency is key.

Don’t rush

When we rush, we make mistakes and the last thing you want is a mistake on your invoice. Check, double check and triple check the information is accurate before it is finalised and then sent on to the customer for payment.

Don’t be too generous

Any business will want to take advantage of the longest possible payment terms. Don’t be too generous when you set-up your terms. Make sure they fit you and your business, be consistent month on month with your payment terms and keep this to the shortest possible term

To conclude do not fall into bad habits with your invoicing procedures. Consistency and accuracy are key. If you make the process as seamless and easy as possible then you put yourself in a strong position for prompt payments from your customers.

If you are looking for a little help with your invoicing or need some general accountancy support, please call us on 01173 700 079 or e-mail You can also book a free 30-minute call with Yarka –

Adapting Diversification & Your Accountant | Managing Company Data | Proactive Accountants Bristol
Adapting, diversification and your accountant 758 513 Stepping Stones Accountancy

Adapting, diversification and your accountant

The word adapt has never been so important. In today’s unusual landscape, the impact of the Covid-19 pandemic has affected everybody. Every business has had challenges to overcome and virtually all have had to adapt. The key element for most businesses was the need to embrace the digital world and implement key changes to stay connected with staff, clients and suppliers.

In the world of accountancy, the perception is of a behind-the-scenes company specialising in crunching numbers, completing mundane tax returns and taking care of payroll. However, modern accountancy practices are becoming a far more valuable asset, especially with the introduction of new technologies. Adapting to becoming people focussed and data-led is a must for any proactive accountancy firm. Where the use of technology allows for virtual conversations, managing data, creating automation and much, much more.

Real-Time Data

Having management data on hand that provides accurate and real-time information along with key insights is vital for any business. An accountant will process a lot of data and often will know much more about a business than its employees. Providing real-time data allows a business to effectively plan and manage both finances and business objectives.

Accurate Data

Remaining one step ahead is vitally important. Having accurate data on hand so immediate decisions can be made is crucial. Gone are the days of taking months to process business receipts and then manually checking figures for inaccuracies. Robust data is at hand for any business to use for making informed business decisions such as salary reviews, profit and loss analysis or payroll benchmarking.

Cloud Accountancy

One of the most effective accountancy solutions for a business is the switch to cloud accountancy. Utilising solutions such as Xero, QuickBooks or Clearbooks can be game changing and will help to tackle pain points. For example, late payments can be flagged immediately so that cash flow planning can be effectively managed.

A New Style of Business Coach

The role of an accountant is so important to any business. Over the past couple of years with advances in technology, the ever-changing business landscape and market demand, a business must have immediate access to all of their financial data. In fact, gone are the days where you don’t have any interaction with your accountant until the obligatory end of year accounts, they now form a vital part of a business. Building personal relationships of trust, advice and guidance is critical for an accountant to be recognised as an important cog in the business wheel. Today’s accountancy role can be seen as more of a business coach where advice can be given on data analysis, strategic growth guidance and diversification.

Should you have any questions or need some support please call us on 01173 700 079 or e-mail

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